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Friday, 5 August 2016

Malwarebytes Anti-Exploit Not Working +1 888 720 3203

What is Malwarebytes Anti-Exploit phone number? 

+1 888 720 3203


This is a live post of known issues and conflicts with the latest version of Malwarebytes Anti-Exploit (MBAE).

As new issues are discovered/fixed they will be added/deleted here.

Current MBAE Known Issues

Initial installation or upgrade of Silverlight in Netflix might trigger an alert from MBAE. Simply reload the page as a workaround.
Current Conflicts with Third-Party Applications

New Comodo Bug. We found a second new bug in Comodo which may cause conflict with MBAE and result in browsers not being able to open correctly. It seems when MBAE injects after Comodo there is no problem, but if Comodo injects after MBAE then Comodo doesn't handle the chained hooks correctly. A fresh re-install of MBAE might temporarily solve the problem (as it sometimes makes MBAE handle the API hooks after Comodo) but the definite bug fix must come from Comodo.
Trusteer Rapport (maybe limited to older versions of Trusteeer) may conflict with MBAE. As a workaround simply disable the ROP and malicious return address protections in MBAE's advanced settings to make Trusteer work alongside MBAE.
Websense Endpoint product hooks KernelBase!LoadLibraryExW API via QIPCAP64.DLL. MBAE also hooks this API. However due to a bug in Websense's hooking mechanism it improperly handles the hook and may create crashes when opening Word, Excel or other applications. There is nothing that can be done on our end to fix this. If you are experiencing this issue please contact Websense to report this bug to them ("bad attempt to copy jmp qword instruction rip based").
GAS Tecnologia plugin for Brazilian banks may conflict with MBAE and result in false positives or browsers hanging when opening. To solve this go to MBAE UI -> Settings -> Advanced settings -> OS Bypass Protection -> Uncheck all ROP techniques for Browsers, Chrome-Browsers and PDF-Readers -> Apply.
Also uncheck MBAE UI -> Settings -> Advanced settings -> Application Hardening -> Detection of AE fingerprinting - Uncheck for Browsers -> Apply.
Ghostery Add-on for Internet Explorer 11 alongside MBAE, or any other product that hooks wininet APIs, makes IE crash. This is because Ghostery is making incompatible API hooks, i.e. without taking into consideration that there might be other products hooking the same APIs.


Malwarebytes Anti-Exploit 1.08.1.2572

Malwarebytes Anti-Exploit is a rebranded and improved beta version of ZeroVulnerabilityLabs' ExploitShield, an easy-to-use tool which protects popular applications from zero-day exploits, web-based vulnerability exploits and more.
The full list of shielded apps includes browsers (Firefox, Chrome, IE, Opera), Microsoft Office (Word, Excel, PowerPoint), Media Players (Windows Media Player, VLC, Winamp, QuickTime), PDF-related tools (Adobe Reader, Foxit Reader, Adobe Acrobat) and more (Java, Windows Script Host, Windows Help).

Better still, no special configuration or setup is required to make this happen. Just install and launch it, and Malwarebytes Anti-Exploit will immediately go to work.
Under normal circumstances the program should then run entirely in the background, without you ever noticing anything at all. (Certainly it's 3MB RAM use isn't going to present much of a problem for even the most basic of hardware.)
If you want to know more, though, right-clicking the Anti-Exploit system tray icon and selecting "Show Malwarebytes Anti-Exploit" will reveal a few details. You can see how many exploits have been blocked, for instance, or view the program's logs for more details.
The other key option is the ability to stop and restart protection, which could be useful if you notice any odd behaviour after installing Malwarebytes Anti-Exploit (it's a beta, there are sure to be bugs). If you notice any problems, right-click its system tray icon and select Stop Protection; right-click the icon and select Start Protection to restore normal operations.

What's new in 1.08.1.2572 (see full release history for more)?

- Added Layer1 self-protection mechanisms for MBAE DLL
- Improved Layer1 Stack Pivoting detection technique
- Improved Layer3 Application Behavior protection
- Improved self-protection for MBAE IPC

How do I stop Malwarebytes Anti-Exploit from blocking a program that I trust?


To stop Malwarebytes Anti-Exploit from blocking a program that you trust:

Launch Malwarebytes Anti-Exploit
Click the Logs tab
Click the item you wish to exclude
Only items with the trash-can icon may be excluded as shown below
Click Exclude


If you have additional questions or need assistance with this particular scenario, please contact our support team.


How do I install Malwarebytes Anti-Exploit?

To install Malwarebytes Anti-Exploit:

Download the latest Anti-Exploit installation package
Run the install file as Administrator
Once installed, you will need to activate your license.
If you have additional questions or need assistance with this particular scenario, please contact our support team.


We have been able to replicate a condition whereby after an upgrade from Windows 7/8/8.1 to Windows 10 with Malwarebytes Anti-Exploit installed, after the upgrade users experience an "Anti-Exploit is not started" error message.

In order to solve this problem please follow these steps:

1- Reboot Windows 10

2- Uninstall Malwarebytes Anti-Exploit from Control Panel

3- Reboot again

4- Delete the directory C:\Program Files (x86)\Malwarebytes Anti-Exploit (if it exists)

5- Delete the directory C:\ProgramData\Malwarebytes Anti-Exploit

6- Download and install Malwarebytes Anti-Exploit from here (same installer for both Free and Premium)



If you are still experiencing problems after following the above steps please create a new post in this sub-forum.
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