Malwarebytes All Payment Related Question with Solution, Information #CustomerService
In the event that you decide to cancel automatic renewal for your Malwarebytes 3 Premium subscription (either to completely cancel the subscription or to switch to manual renewal), you can either:
- Contact Malwarebytes Support at +1-888-720-3203 or chat with an expert.
- Contact Malwarebytes eCommerce partner, Cleverbridge.
You can also avoid automatic renewals by purchasing Malwarebytes 3 Premium with an offline payment method (through Cleverbridge) such as:
- Wire Transfer. To know more about the process? Dial +1-888-720-3203
- Check or Money Order. To know more about the process? Dial +1-888-720-3203
If you purchase a boxed retail copy of Malwarebytes 3 Premium, that subscription will not automatically renew. If you decide that after the cancellation, that you would like to reinstate the subscription, you can contact the support team at +1-888-720-3203 to get it reinstated if possible.
How can I update my payment information for automatic renewal? Solution by expert Dial +1-888-720-3203
Keeping your payment information up to date is the best way to ensure that your Premium Features continue year after year. There are a few ways to update your information.
Renewal Reminder Emails - These are sent at the earliest, 30 days prior to your expiration date. In these emails, there is a link for you to use that will take you to your payment update information page. This page is linked to your subscription so it's unique to you. These emails are sent 30 days, 15 days, and 7 days prior to your expiration date and occasionally end up in your SPAM or Junk folder.
Contacting Cleverbridge our eCommerce Partner - For billing issues, you can dial +1-888-720-3203
Contacting Malwarebytes Support via Phone(+1-888-720-3203), email, chat - Our Support Agents cannot directly access your payment information. This is done to ensure that your information is protected. Instead, we will send you the link that is included in the Renewal Reminder Emails for you to use. You can reach our support team by Dialling toll-free number +1-888-720-3203 or via their Customer Support Portal.
Using the Malwarebytes "My Account" website - This site, or Portal, was created for our customers to make changes to their account. Things like email address updates, payment information updates, and subscription management. Subscription management comes in the form of deactivating licenses, finding your license, and download links for the software. When updating your payment information, it will bring up the same page that the Renewal Reminder Emails will present you. And direct #help #desk number +1-888-720-3203
Who is Cleverbridge? Why is my payment processed by Cleverbridge?
Cleverbridge is our trusted, PCI-compliant payment processor that allows our users to check out in many languages, currencies, and with multiple payment methods.
For security purposes, Malwarebytes does not maintain actual billing information.
If you have a question about an order you have already placed, please contact Cleverbridge. Here is a link to their Customer Support Contact Or contact toll-free phone +1-888-720-3203 any issue with Malwarebytes
Other Important Malwarebytes 3 Billing and Licensing FAQs
Malwarebytes released Malwarebytes 3 at the end of 2016. With the increase in features, there is a little confusion about licenses to use and what happens to the pricing.Those questions can be answered in the Frequently Asked Questions.
How you can transfer your old version to a newer one? How do Malwarebytes Anti-Malware and Anti-Exploit subscriptions transfer to Malwarebytes 3?\\
Simple solution Dial +1-888-720-3203 and get instant help by an expert free.
Or
If you are unsure of what kind of subscription you have, create a Malwarebytes support ticket with your Key and ID (if you have one), and we will investigate further for you.
If you have made multiple purchases directly through Malwarebytes with different reference numbers and separate licenses, each instance exists separately.
For example, if you have:
- 1 lifetime Anti-Malware license for PC => 1 Malwarebytes 3.0 lifetime license
- 1 special bundle: 1 year 3 PC Anti-Malware license and a 1 year 3 PC Anti-Exploit license => 1 Malwarebytes 3.0 license for 6 PCs
- 1 Anti-Exploit 1 year 3 PC license => Malwarebytes 3.0 license for 3 PCs
- 1 year 1 PC Anti-Malware license => Malwarebytes 3.0 for 1 PC
- 1 year 1 PC Anti-Exploit license => Malwarebytes 3.0 for 1 PC
I have a subscription for both Anti-Malware and Anti-Exploit. Which should I use?
Malwarebytes 3 can do the job of both Anti-Malware and Anti-Exploit.
If you purchased your subscriptions to both products as part of a special bundle, you will not have to choose. You will get one license that combines both products and doubles the number of PCs you can protect.
If you purchased your subscriptions separately, each will turn into a license for Malwarebytes 3, and you can decide to choose one or the other. As our licenses can be purchased for multiple PCs, you can choose the license that best fits your needs.
Will I get charged twice to renew my Anti-Malware and Anti-Exploit subscriptions?
You will only be charged once per purchase to renew your subscriptions. If you have multiple subscriptions, you will be charged a renewal for each subscription.
To cancel one or more of your subscriptions, contact Cleverbridge.
Are non-renewing licenses grandfathered with Malwarebytes 3?
Only active subscriptions to Malwarebytes premium products are grandfathered with Malwarebytes 3.
Non-renewing licenses do not have a subscription. They are active for 1 year and do not renew. When it comes time to renew you will need to purchase a new license.
You can upgrade to Malwarebytes 3 software but since there is no active subscription it will not automatically renew.
You can convert to an Automatic Renewal Subscription by contacting Malwarebytes Support.
Once you agree to having your license auto-renew on a subscription then your license will convert over to an active subscription license and be subject to the grandfathering prices.
I have purchased Malwarebytes Anti-Malware and Anti-Exploit separately; which license should I use for Malwarebytes 3?
Malwarebytes 3 can do the job of both Anti-Malware and Anti-Exploit; there isn’t a need to have a subscription to both.
Deciding which license to use is determined by how many computers you want to protect, as our licenses can be configured to accommodate different amounts of computers. Choose the license that best fits your usage.
If I cancel one of my duplicate subscriptions, will I get a pro-rated refund or will the time be added to the subscription that I chose?
With Malwarebytes 3 providing the protection level that previously required two separate programs, we understand that you may not need the subscription for one of the programs. What can be done will depend on a few factors and a Malwarebytes Support Agent will work with you to choose the appropriate resolution.
Simple solution For all above problem is Dial +1-888-720-3203 and get instant help by an expert free.
2 comments:
I am glad to read this blog post, I am deeply impressed by the writer’s knowledge. Need Support to stop Norton renewal reminder then contact Norton renewal support helpline 0800-368-9219.
Nice post if any Norton user want to Norton Auto Renewal Refund and need online support then contact Norton Renewal Center + 44-800 048 7408.
Post a Comment